Ez Haul Logistics LLC← Back to site

PRIVACY POLICY

Effective Date: November 10, 2026

Last Updated: November 10, 2026

1. Introduction

Ez Haul Logistics LLC (“we,” “us,” or “our”) operates this driver recruitment website and application form (the “Site”). Applications submitted through the Site are processed through Call2action.ai, a recruitment platform provided by Call2action AI Inc. (“Call2action”), which we use to receive, organize, and follow up on driver applications.

This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal information when you visit the Site, apply for a driving position, communicate with an AI agent, receive SMS or other communications, or otherwise interact with our recruitment process.

2. Our Role and Call2action’s Role

Ez Haul Logistics LLC determines how and why candidate information is used for its recruitment, screening, onboarding, and hiring decisions.

Call2action acts as our service provider: it processes application information on our behalf to provide the recruitment platform, and it is the sender of the text messages described in Section 8. Call2action’s own practices are described in the Call2action.ai Privacy Policy at https://call2action.ai/privacy-policy.

3. Information We Collect

The information we collect depends on how you interact with the Site and the recruitment process.

3.1 Candidate and Driver Information

Depending on the recruitment workflow, we may process:

  • Name, telephone number, email address, and other contact details;
  • Employment history, professional experience, qualifications, and resume information;
  • Commercial Driver’s License (CDL) information and images of license documents;
  • Medical card or other onboarding documents you provide;
  • Your responses, application details, interview answers, and recruiter notes;
  • Call metadata, call recordings where enabled, transcripts, and communication history;
  • AI-generated summaries, classifications, or suggested follow-up actions;
  • Onboarding information and documents you submit.

Please do not submit Social Security numbers, financial account credentials, or other highly sensitive information unless the relevant step of the recruitment process expressly requests it.

3.2 Website and Advertising Information

When you visit the Site or interact with our advertising or forms, we may collect:

  • IP address and approximate location derived from it;
  • Browser type, device type, operating system, and language;
  • Pages viewed, referring URLs, and interactions with the Site;
  • Cookie identifiers, analytics identifiers, and advertising identifiers;
  • Campaign attribution information, such as UTM parameters;
  • Information you submit through forms on the Site.

Where enabled, cookies, pixels, or similar technologies may be used by us or our service providers for analytics, attribution, functionality, and advertising measurement, subject to applicable law and your choices.

3.3 Communications and Messaging Consent Information

We and Call2action may collect and process the content and metadata of emails, telephone calls, SMS/MMS messages, and other communications about your application, including:

  • Telephone numbers and email addresses;
  • Message content and communication history;
  • Message delivery status and timestamps;
  • Call recordings, where enabled, and transcripts;
  • Communication preferences and opt-out requests;
  • Records of consent to receive communications.

Where you consent to receive SMS messages, we or Call2action may keep records of that consent, including:

  • The telephone number and contact information provided;
  • The date and time consent was obtained;
  • The source and method of consent, such as this Site’s application form;
  • The consent language presented at the time of submission;
  • Relevant form submissions, consent selections, and technical records, such as IP addresses or form identifiers, where available;
  • Subsequent opt-out requests, consent withdrawals, and messaging preference changes.

Providing a telephone number, submitting an application, or accepting this Privacy Policy or our Terms of Service does not, by itself, constitute consent to receive SMS messages.

3.4 Information from Other Sources

We may receive information about you from recruitment and job advertising platforms, Meta lead forms, Call2action, integration partners, and other sources where permitted by law.

4. How We Use Information

We may use personal information to:

  • Review your application and manage our recruitment, interview, and onboarding process;
  • Conduct AI-powered calls and process responses where enabled;
  • Generate summaries, organize candidate information, and support human review;
  • Send SMS/MMS messages, emails, and telephone communications about your application, interview scheduling, application status, and onboarding, where legally permitted;
  • Manage communication preferences, maintain consent records, process opt-out requests, and honor applicable messaging restrictions;
  • Analyze Site performance and advertising campaign attribution;
  • Detect fraud, misuse, and security incidents;
  • Comply with legal obligations and protect our rights;
  • Carry out other purposes disclosed at the time information is collected or otherwise permitted by law.

5. AI and Automated Processing

Our recruitment process may use AI and automated technologies to conduct voice interviews, transcribe conversations, summarize responses, classify information, or suggest follow-up actions.

AI-generated outputs may contain errors, omissions, or inaccurate interpretations. Ez Haul Logistics LLC reviews relevant information and makes its own employment decisions; AI processing does not independently determine your suitability for employment.

Depending on the configuration, information may be processed by third-party AI, speech recognition, hosting, or infrastructure providers to deliver this functionality.

6. How We Disclose Information

We may disclose personal information in the following circumstances.

6.1 To Call2action and Other Service Providers

We disclose application information to Call2action to provide the recruitment platform, and we and Call2action may disclose information to vendors that help operate it, such as providers of cloud hosting and storage; AI models, speech recognition, transcription, and voice communications; telephone, SMS/MMS, and email delivery (such as Twilio); background screening and onboarding; and analytics, advertising measurement (such as Meta and TikTok), and security.

Communications providers may process telephone numbers, message content, delivery information, and related technical data as necessary to provide communications services, maintain security, troubleshoot delivery issues, and fulfill legal obligations. We do not authorize service providers to use mobile phone numbers or SMS opt-in consent information for their own independent marketing or promotional purposes.

6.2 For Legal, Safety, and Security Reasons

We may disclose information where reasonably necessary to comply with law, respond to lawful requests, protect rights and safety, investigate fraud or security incidents, or establish or defend legal claims.

6.3 Business Transactions

Information may be transferred as part of a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law.

6.4 At Your Direction or With Your Consent

We may disclose information when you direct us to do so or where you have provided the required consent.

7. Advertising, Analytics, and Sale or Sharing of Information

We may use analytics and advertising technologies to understand Site performance, measure campaigns, and attribute applications to marketing sources. Where enabled, these technologies may allow advertising or analytics providers to receive identifiers or Site interaction information.

Certain privacy laws define “sale,” “sharing,” or “targeted advertising” more broadly than an exchange of information for money. Depending on the technologies used on the Site and the applicable law, some advertising-related disclosures may fall within those definitions. We do not sell personal information for money. Where required by applicable law, we will provide legally required opt-out mechanisms.

Mobile Information and SMS Consent Data

Your phone number and SMS opt-in are not sold or shared with third parties for marketing. We and Call2action do not sell, rent, or share mobile phone numbers, SMS/MMS opt-in information, or messaging consent records with third parties or affiliates for their own marketing or promotional purposes.

All categories of personal information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent for third-party marketing or promotional use.

Mobile information and messaging consent data may be processed by authorized service providers solely to facilitate the communications requested or consented to, operate the recruitment platform, provide technical support, maintain security, or comply with applicable legal obligations.

8. SMS, MMS, Telephone Calls, and Email Communications

8.1 Types of Communications

If you opt in to text messages on our application form, the messages are sent by Call2action AI Inc., the recruiting platform Ez Haul Logistics LLC uses to process driver applications. Messages relate only to your application and may include application status updates; interview invitations, confirmations, reminders, and scheduling changes; requests for application information or missing documentation; and hiring process updates and onboarding notifications.

Messages may be sent manually or through automated systems, including AI-assisted workflows, where permitted by applicable law.

8.2 How SMS Consent Is Obtained

SMS consent is obtained through a separate, optional checkbox on our application form that is not preselected. The consent disclosure identifies the sender, describes the types of messages you may receive, and includes information about message frequency, message and data rates, opt-out instructions (STOP), help instructions (HELP), and links to this Privacy Policy and our Terms of Service.

Consent to receive text messages is not a condition of submitting a job application. Acceptance of this Privacy Policy or our Terms of Service alone does not constitute SMS consent. Consent to receive messages for one purpose does not authorize messages for unrelated purposes or from unrelated senders.

8.3 Message Frequency and Charges

Message frequency varies depending on your application status, recruitment activity, and onboarding requirements. Message and data rates may apply. Charges are determined by your wireless carrier and mobile service plan.

8.4 How to Opt Out of SMS Messages

You may opt out of SMS messages at any time by replying STOP to a message. After your opt-out request is processed, you will no longer receive messages from this messaging program, except for a confirmation of the opt-out or other communications independently authorized or required by law. You may also contact Call2action at info@call2action.ai to request removal.

8.5 How to Get Help

For assistance with SMS messages, reply HELP to a message or contact Call2action at info@call2action.ai. For questions about your application or employment, you may contact Ez Haul Logistics LLC using the details in Section 17.

8.6 Privacy of Mobile Information

Mobile phone numbers, SMS opt-in information, and messaging consent records are used for the specific communication purposes disclosed at the time of collection and other legally permitted operational purposes. Your phone number and SMS opt-in are not sold or shared with third parties for marketing.

8.7 Message Delivery

SMS and MMS delivery depends on wireless carriers, telecommunications networks, recipient devices, and other factors outside our control. Message delivery is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages.

8.8 Email and Telephone Communications

We or Call2action may also contact you by email or telephone about your application, onboarding, or other disclosed purposes. Where legally required, consent will be obtained before initiating automated calls or recording telephone conversations.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to complete the recruitment process, comply with legal obligations, resolve disputes, and maintain appropriate business records. SMS consent records, communication preferences, and opt-out information may be retained as reasonably necessary to demonstrate compliance, honor communication restrictions, and resolve disputes.

When information is no longer required, we will take reasonable steps to delete it, de-identify it, or securely retain it where permitted or required by law.

10. Data Security

We and Call2action use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No system or method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

11. Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion of personal information;
  • Obtain a copy of certain information in a portable format;
  • Object to or restrict certain processing;
  • Withdraw consent where processing is based on consent;
  • Opt out of certain sale, sharing, or targeted advertising activities;
  • Appeal a decision concerning a privacy request, where required by law.

To submit a request, contact us at info@call2action.ai. We may need to verify your identity and authority before fulfilling a request. We will not unlawfully discriminate against you for exercising a privacy right.

Communication Preferences and Withdrawal of Consent

You may withdraw your consent to receive SMS messages by replying STOP or by contacting Call2action at info@call2action.ai. Withdrawal of consent does not affect the lawfulness of processing performed before the withdrawal.

12. U.S. State Privacy Disclosures

Residents of certain U.S. states may have additional rights under applicable privacy laws. These rights and applicable exemptions depend on the law of the relevant state and the nature of the information and processing. Where applicable, authorized agents may submit requests on behalf of individuals, subject to verification and authorization requirements.

13. International Data Transfers

We and our service providers may process information in the United States and other countries where we or they operate. Privacy and data protection laws in those locations may differ from the laws where you reside.

14. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to enable essential Site functionality, understand traffic and Site performance, measure advertising effectiveness, and support campaign attribution and fraud prevention. You may be able to manage cookies through your browser settings. Some cookies are necessary for the Site to function, and disabling them may affect your experience.

15. Children’s Privacy

The Site is intended for employment-related use and is not intended for children under 18. We do not knowingly collect personal information directly from children under 18. If you believe a child has provided personal information to us, contact us so we can review the matter and take appropriate action.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the “Last Updated” date when the Policy changes and provide additional notice where required by law.

17. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, contact:

Ez Haul Logistics LLC
Cincinnati, OH

For questions about text messages, contact:

Call2action AI Inc.
724 Oak Grove Ave, Suite 100
Menlo Park, CA 94025
Email: info@call2action.ai
Website: https://call2action.ai